Accessibility Statement
Brand & Advocacy Challenges
Earn points by completing surveys, showing off your ONE® collection, selfies, sex ed quizzes, story prompts & more
Form 1
100 points
Form 2
200 points
Form 3
300 points
Form 4
400 points
Form 5
500 points
Form 6
600 points
FAQs
Frequently asked questions
Here's everything you need to know about the loyalty program
What is ONE® Momentum®?
Momentum® is our loyalty program, designed to reward educators, advocates, and brand fans like you! Earn points by completing quick and playful online challenges or purchasing ONE® merch or products on our website. Trade in your points to redeem free perks, prizes, and products. It’s that easy! Sign up for free today.
Who can join?
Anyone in the US, Canada, or UK can join Momentum®. Simply create an account on our website, or enter your email at checkout when making a purchase and you’ll be automatically enrolled!
How do I sign up?
It’s easy: Sign up for free here!
How can I earn points?
You automatically accrue points on any purchases you make at onecondoms.com. For every $1 spent, you will be awarded 10 points. 100 points would be equivalent to $1.00 off a future order.
You can also accrue points by completing our challenges. There are Quick challenges, like following us on social media, that can only be done once. Our Brand & Advocacy challenges will refresh every two weeks and are a fun way to stay connected with the brand. Point rewards will vary based on the challenges you complete.
What kind of challenges are there?
Complete challenges to earn points! There are two types of challenges.
Quick Challenges: Short, easy to complete challenges designed for fast point earnings (e.g., leaving a review, following us on social).
Brand & Advocacy Challenges: These are engaging challenges that refresh weekly. Examples include sending us your ONE selfies, completing surveys, sharing on social, sharing educational blogs, and more. New challenges are available for two weeks, and points are updated in your account after each two-week period.
I’m an existing user. How will my points transfer?
If you had an account on Club (which previously hosted Momentum®) and you completed the transition points survey, your points should have automatically transferred to the new Momentum®.
If you did not complete the survey, or if you have trouble seeing your points, please contact ambassadors@onecondoms.com. Please give us your first name, last name, and Club username in order for us to check your point status.
How do I contact support?
If you need help with your Momentum account or have any suggestions or feedback, please contact ambassadors@onecondoms.com.
How do I view my point balance?
You will be able to see your points balance on the header of the loyalty page when you are logged in, and at checkout when placing an order.
How do I redeem my points?
Select the tab called *Rewards* on the Loyalty page. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward. You can also redeem your points directly at checkout and apply any amount you would like to a new purchase.
Is there a limit to the number of points I can earn?
No limit! Go ahead and earn as many as you can by purchasing products and completing available missions!
I completed an activity but didn't earn points!
If you completed a Brand & Advocacy challenge, new challenges are posted every two weeks and reviewed as soon as possible. It can take up to two weeks for points to be processed and updated in your account.
Can I use my points at checkout?
Yes you can! You will have an option at checkout to apply your earned points in any amount you would like.
What happened to the Club app?
Momentum® used to run on the Club app, but we’re moving to a new platform, Loyalty Lion. Momentum® on Club access ends December 2025. To make things smoother and easier, Momentum® is coming back to our main site. Watch for an email with simple steps to transfer your account and rewards.
Can I participate as part of a group?
Momentum® is designed for individual participation. While you're welcome to share it with friends or peers, each account and set of challenges must be completed by one person. Sign up today and start earning rewards.
