FAQs
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How will my purchase appear on my credit card statement?
We accept payment by all major credit, debit cards, and PayPal. Any charge will appear on your statement as...
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What carrier do you use for shipments? How long does shipping take?
ONE® Condoms offers free ground shipping for orders over $15 that are shipped to a US address. Expedited s...
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What countries can you ship to?
Because condoms are a medical device, they must be cleared within a country for importation. ONE® Condoms ...
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If you’ve put the wrong shipping address and your order hasn’t shipped, we can update to the correct addre...
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I would like to cancel my order.
If you’ve changed your mind and would like to cancel your order before your order is processed and shipped...
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All onecondoms.com orders will ship in 1-2 business days. Business days are Monday – Friday. So if you plac...
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Due to the intimate nature of sexual health products and health regulations regarding medical devices, we a...