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Our Products

Are ONE® condoms lubricated?

Yes! All ONE Condoms and MyONE Perfect Fit condoms are lubricated with a premium silicone-based lubricant. Using additional lube is key to some pretty epic sex. Don't agree? Try just a drop of lube in the tip of your condom before you put the condom on, and you'll love lube too. Just make sure to use a latex-compatible lubricant, such as these. Wink wink. DO NOT USE OIL-BASED LUBRICANTS such as those made with petroleum jelly (e.g., Vaseline®), mineral oil, vegetable oil or cold cream, as these may damage the condom.

If latex stretches, why do I need MyONE Custom Fit Condoms?

You could technically fit a condom over a watermelon (we've tried), but did anyone ever ask the watermelon how it feels?

Latex does stretch to several times its original size. But there's a big difference between something fitting and fitting comfortably. When latex stretches it reciprocates the stretching force back onto the penis – this is the feeling of tightness that many men experience when using an ill-fitting condom. Also, latex can’t “unstretch” – that is to say, one size of condom cannot accommodate a smaller penis size. Instead, the condom can slip, or fall off completely for men with a smaller penis.

What sizes does MyONE Custom Fit offer?

MyONE lengths range from 120mm (4.7 inches) to 237 mm (9.3 inches). MyONE offers 9 different width options, including sizes snugger and wider than anything else on the market. Currently, we can offer 10 different lengths and 9 different widths. Combined, these add up to more than 50 unique MyONE sizes.

In short (no pun intended), MyONE introduces sizes larger and smaller than anything currently available on the U.S. market, marking a historic shift in the range of condoms that are available for sale in the United States. Find YOUR fit.

Don't various condom sizes already exist?

For too long, the range of sizes available was very limited due to the standards that set how long and wide condoms can be. Although you do see “slim” and “XL” condoms on the market, there’s not much difference in the width. Until now! MyONE offers condoms in 10 lengths and 9 widths, for more than 50 size combinations.

The U.S. launch of MyONE® Perfect Fit condoms is a game changer. MyONE lengths range from 120mm (4.7 inches) to 237 mm (9.3 inches). MyONE offers 9 different width options, including sizes snugger and wider than anything else on the market. We offer 10 different lengths and 9 different widths. Combined, these add up to more than 50 unique MyONE sizes.

In short (no pun intended), MyONE introduces sizes larger and smaller than anything currently available on the U.S. market, marking a historic shift in the range of condoms that are cleared for sale by the FDA. Find YOUR fit.

Does condom size really matter?

Umm, YES. We've all seen those condom demonstrations where someone puts their hand, or head, or some other large object completely within a condom. The point of these demonstrations is to convey that it's silly for guys to complain that condoms don't fit.

But here's the problem: just because something fits, doesn't mean it’s comfortable. We’ve learned to settle for “one-size-fits-all” condoms, thinking we had to sacrifice a little bit of pleasure for the sake of protection. With MyONE, you can have both.

But don’t just take our word for it. Smart guys in lab coats have the proof. Multiple studies over decades have shown that a significant proportion of condom users suffer from problems because of poor-fitting condoms. Traditional condoms are often too long, too short, too tight or too loose (or a combination). The result? Can’t maintain an erection. The condom slips off or breaks. Trouble achieving an orgasm. So what can we do? If the standard condom doesn’t fit, let’s find one sized just for you.

Why should I try MyONE Perfect Fit condoms?

So many reasons, but let’s start with a few:

You’re not the “one-size-fits-all” type. Shoes, bras and pants all come in different sizes. Guess what? Penises come in different sizes, too. So isn’t it about time you found a condom that actually fits YOU?

Better fit = Better sex. We’ve all been there with typical condoms. Too short. Too long. Too tight. Too loose. A bad fit can make you lose your erection. Or the condom can slip off during sex. Research shows these are all too common problems for condom users, all due to the fact that most condoms are the same size. And, hey – you deserve to have amazing sex, with a condom that actually feels good and fits just right.

Get a sample kit first! Just pay postage.Come on, what have you got to lose? We’re on a mission to help you find a condom that fits, satisfaction guaranteed. So find your fit, and order your sample kit.

Orders

What countries can you ship to?

Because condoms are a medical device, they must be cleared within a country for importation. ONE® Condoms are not yet registered for sale in all countries around the world. ONE® is available internationally in Canada, UK, Malaysia, Thailand, Indonesia, Singapore, UAE, Vietnam. Please use those specific links to order products to those countries. If the “Add to Cart” button does not show up on the product page, it typically means our website recognizes you are in a location to where we cannot ship to yet. Our myONE® brand of 60 condom sizes is available to ship to these countries.

My shipping address is wrong.

If you’ve put the wrong shipping address and your order hasn’t shipped, we can update to the correct address. Unfortunately, if your order has already shipped we are not able to change the shipping address. To change your shipping address before your order has shipped please reply to your order confirmation, or contact us with your order number and the correct shipping address.

If your order has not shipped, you can cancel your order by clicking the "View or cancel your order" button in your email confirmation.

I would like to cancel my order.

If you’ve changed your mind and would like to cancel your order before your order is processed and shipped, please reply to your order confirmation requesting to cancel. Unfortunately, once your order has left our facility we cannot cancel.

If your order has not shipped, you can cancel your order by clicking the "View or cancel your order" button in your email confirmation.

Why hasn’t my order shipped?

All onecondoms.com orders will ship in 1-2 business days. Business days are Monday – Friday. So if you place your order on a Friday, it ships the following Monday or Tuesday. Please contact info@onecondoms.com if you have any questions regarding your order.

Can I return my order?

Due to the intimate nature of sexual health products and health regulations regarding medical devices, we are unable to accept product returns. All sales are final. For our full return policy, go here.

Subscriptions

How can I subscribe to a plan?

On each of the product pages, you’ll see the option to sign up for a subscription plan. After you follow the steps to Find Your Fit, you will be prompted to go to the sample kit or product page corresponding to your size code. Know your size? Then simply click on the "I KNOW MY SIZE" button here, to go directly to purchase or subscribe. You save money by subscribing, and you get condoms delivered on a regular basis. No fear of running out! You can have condoms delivered every 1, 2 or 3 months—and either a 12-pack or 36-pack at a time. Based on your subscription, you also get sweet benefits like discounts on lubes and additional condoms. Cancel or skip shipments anytime.

How can I skip a subscription shipment, or cancel/edit my subscription?

Login to your account, and scroll down to the "Manage Your Subscription section. Click the "Manage Subscription" dropdown on the right hand side.

You can change the details of your next shipment, such as: changing your size code, skipping a delivery, or whether you would like them delivered every 1, 2, or 3 months. You can skip as many shipments as you'd like, or cancel your subscription.

Contact info@onecondoms.com if you need any help – we're happy to edit the details of your subscription for you!

Why does your login page say I don't have an account?

Go to the sign in page. Does it say no account listed for your email address, even if you already placed an order or subscription? No problem! Your account just wasn’t set up during the check out process. Click the "CREATE ACCOUNT" under the sign in button to set up your account in a few easy clicks. Contact info@onecondoms.com with any questions.

How do I change my shipping address and payment info?

Login to your account, and scroll down to "Manage Your Subscriptions”. Click the "Manage Subscription" dropdown on the right hand side, and select "Update shipping address" or "Update payment method" according to your needs.

How do I change my size code in my subscription?

Login to your account. Under your order history you will see "Manage Your Subscription". Under your current size, click "Edit Product" and select "Swap Product". Select your new size, and save!

You can also edit the quantity, or access additional tools by clicking the "Manage Subscription" button on the right hand side.

Contact info@onecondoms.com if you need any help – we’re happy to edit the details of your subscription for you!

How do I see my past purchases?

Login to your account. Your order history (including both subscription and one-time orders) will be visible once logged in.

Condom Use

Condoms don’t fit me, what can I do?

We get it, condoms aren’t one size fits all. If a condom doesn’t fit, many people experience slippage, squeezing, and erection loss due to condoms being too tight. Head over to myonecondoms.com! There’s more than 50 condom sizes, with combinations of 10 different lengths and 9 different girths. You can get a sample kit to try your size, and our team of Size Specialists is here to help answer any questions!

What type of lube can I use with my condoms?

All ONE® lubricants are compatible with our condoms. Use lubricants that are compatible with latex condoms, such as water-based and silicone lubricants. See our selection of lubricants here.

DO NOT USE OIL-BASED LUBRICANTS such as those made with petroleum jelly (e.g., Vaseline®), mineral oil, vegetable oil, coconut oil, or cold cream. Oil breaks down latex molecules, causing the latex condom to break.

How do I put on a condom?

Here's our condom instructions page so you can be a pro at condoms.

ONE Programs

Can I have a free sample?

Yes! That’s what Momentum® is all about. Complete a few challenges, and then use your points for free products in our online shop. By signing up for Momentum®, you also receive notifications when we launch free sampling campaigns, giveaways, and other fun promotions. Btw, if you are looking for free samples to support a community event or partnership, please fill out this form to get in touch with our team.

What is the Design ONE® Contest?

Since 2004, we’ve hosted the Design ONE Contest to spark conversations about condoms and safer sex. You can design up to 3 designs per contest from paintings and drawings to photos and digital designs. Vote and submit to the contest at onecondoms.com/designcontest, and see the schedule & rules here. The round ONE wrapper designs feature hundreds of unique designs, created through our contest and through curated collections. Learn more for our love of art here.

What is Project Condom?

Imagine going to a fashion show where all the garments are made out of condoms? That’s what Project Condom is all about. We help organizations and schools host condom fashion shows. It’s all part of our mission to get people talking about sexual health in a creative way. Learn more and sign up here.

What is Momentum®?

Momentum® is our loyalty program, designed to reward educators, advocates, and brand fans like you! Earn points by completing quick and playful online challenges or purchasing products on our website. Trade in your points to redeem free perks, prizes, and products. It’s that easy! Sign up for free today!

MyONE Orders

How many sample kits can I order?

We offer 1 sample kit per customer. If neither of the 2 condoms in your sample kit fit just right, contact us and we'll send a free sample kit of another size. Most of our customers get the perfect fit the first time, and for the rest all that is usually needed is a small adjustment. We're here to help with that. Find your fit.

How can I leave a review?

On each of the MyONE product pages, there is a section at the end of the page where you can submit & read reviews. Click on the button there that says "WRITE A REVIEW," and there you go!

You can also leave a review for MyONE® by clicking here.

How will my purchase appear on my credit card statement?

We accept payment by all major credit, debit cards, and PayPal. Any charge will appear on your statement as SP * ONE BRAND. Some banks may choose to add a descriptor, such as URL. That is out of our control, but you can contact your bank to see if they add descriptors. All pricing is shown on our website in U.S. dollars. If you are buying with a different currency, your credit card company will perform any currency conversion.

Will MyONE be sold in stores?

We’re excited that CVS is the first-retailer to carry MyONE in stores as of Fall 2022!

These are the sizes that CVS is carrying:
https://www.cvs.com/shop/brand-shop/m/myone-custom-fit

We make 52 different sizes of condoms. But since we couldn’t take over the entire CVS condom aisle (dare to dream!), we’ve selected some sizes to give people condom size options on the shelf that no other brand has.

The line-up includes six different 10-count boxes: Two sizes snugger than a regular condom, and 4 sizes larger than a regular condom. They also have a SNUG Sampler and a LARGE Sampler.

However, not all products are in all stores yet. The 3 items that are in most CVS stores are Super Snug, Snug, and Super Wide.

The product pages on the CVS website will show you the nearest place to purchase each item based on your zipcode.

Is MyONE sold anywhere else except the United States?

MyONE Perfect Fit is available in specific countries where the brand is registered for sale, including Canada, UK, Germany, France, Hong Kong, and a few others. Check out this page to learn more.

I live in Canada. Does MyONE® ship here?

People in Canada can continue to order through our UK warehouse, click here to order. We’re also working on a Canada warehouse, so that orders can ship directly from Canada to Canada.

What carrier do you use for shipments? How long does shipping take?

ONE® Condoms offers free ground shipping for orders over $15 that are shipped to a US address. Expedited shipping and UPS options are also available for an additional cost in your shopping cart. For Canada, we offer free shipping on orders over $50 USD.

All MyONE® 12-Packs and 36-Packs will ship with our free, standard shipping via USPS Ground Advantage mail, which typically takes 3-5 business days for delivery and includes tracking. If you'd like to receive your product sooner, we offer expedited shipping methods via UPS and USPS at checkout. For these options the pricing will vary, depending on where you're located. The only guaranteed expedited shipping methods are UPS Next Day Air, UPS 2-Day Air and Priority Mail Express (1-2 day shipping).

MyONE® sample kits are free - just pay postage.
Orders will be processed and shipped within 1-2 business days, so please consider that when placing an order for expedited shipping. Purchasing a faster shipping option will not change the time necessary for processing and fulfillment.

Do you offer samples of MyONE® Custom Fit™ Condoms before I purchase or subscribe?

Absolutely! After you’re done measuring and finding your MyONE Perfect Fit size code, you can order the sample kit. Each sample kit contains two condoms: one that’s the size you measured plus another recommended size. You just pay postage.

We’re on a mission to help you find a condom that fits, and we know finding the right size can take a few tries. But hey, what a fun science experiment!

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